Strategy and Operations

Our Strategy and Operations consulting focuses primarily on improving the alignment between business strategy and operations management. Synergy helps our clients to implement significant improvements in their business performance. Improve the customer's perception of your products and services by developing new business and marketing strategies, information systems, governance strategies and management of organizational and process models.

Our Management Consulting team provides services in the following areas:

Strategic Planning

Synergy will help your management team to create a robust and evidence-based strategic business plan to drive sustainable growth, improved performance and additional financing. Our team has the financial, analytic, strategic, commercial, operational, organizational and functional industry expertise. SPA's consultants will conduct surveys and meetings to obtain the required information and offer appropriate advice.

Synergy Professional Accountants' Management Consultants will document the decisions made by our client's management within the Business Plan. Our facilitative approach helps the directors and executive management to develop a business plan that they can readily articulate and support. We assist clients in identifying tactical options and integrating those options into a well thought out business plan. Specifically, we help companies to:

• Analyse the business environment including the economy, competitors and customers
• Analyse operational strengths and weaknesses
• Identify market opportunities (the scale of opportunities) that provide potential for profitable growth
• Establish long-term performance goals and strategic initiatives to reach those goals
• Fully develop and articulate their strategic initiatives
• Design and structure their Business Plan
• Conduct comprehensive financial analysis and present key KPIs
• Conduct Business Modelling and sensitivity analysis
• Create a business program to drive and deliver required benefits

Business Performance Improvement

By analysing the four key dimensions of corporate change - people, processes, technology and risk - we help our clients to improve their operational processes. By looking in-depth into these key areas we identify risks and gaps that may impact business performance. If any problems are discovered we perform diagnostics to determine the root causes.

Synergy's business performance experts offer practical recommendations and opportunities for performance improvement based on comprehensive analysis of your business. We assist with re-designing business processes, revising organizational structures, risk and control design and implementing the ICT infrastructure required to support these re-designed processes. Synergy Professional Accountants helps business to develop change management strategies and implementation plans to improve overall business performance.

Policy and Procedure Manual Documentation

Synergy Professional Accountants has extensive experience conducting assessments and reviews of organizational processes. Our experts will document your organizations' core and supporting business processes and procedures. We offer recommendations for business performance improvement by identifying risk and control issues within execution of business process.

Synergy's policy experts collaborate very closely with our clients. We conduct detailed meetings with departmental subject matter experts to gain a full understanding of the business so that we can correctly document the client's policies and procedures.

SPA helps clients to develop a Policy and Procedure Manual with sections for each department or process within the organization. Each section would include:

• Detailed Procedures
• Flowcharts
• Resources Required
• Objectives
• Description
• Scope
• Policy
• Process Owner
• Internal Controls
• Applications Used
• Associated Materials
• Glossary

Additionally, the Performance Improvement Report would typically include the following:

• Identified risks, gaps and other Issues for each department and process
• Recommendations for mitigating the risks, closing the identified gaps, and dealing with the issues in each area